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Relocation & Moving
Basic Moving Information
Who handles military moves?
The name of the office varies with your service the Department of Defense calls them Joint Personal Property Shipping Office. The other services are as follows:
- Air Force - Traffic Management Office
- Army - Installation Transportation Office
- Navy and Marine Corps - Personal Property Shipping Office
- Coast Guard - Household Goods Shipping Office
Peak Season
Peak Season is usually May through August. Most commands are in competition with other military activities as well as both the commercial market and the corporate market. Most people prefer to move during the summer months.
This creates shortages of drivers, packers, helpers as well as trucks and warehouse space. Because of this added competition for service, most van lines are saturated during this peak season, which causes added stress for all.
As a result, you are better planning and booking your household goods shipments as far ahead as possible. In fact, many offices require 30 days from the scheduled appointment to set up a shipment. During non-peak time many shipments can often be scheduled within 10 days of counseling. To ensure for your successful move, provide the following to your Personal Property entitlements counselor:
- Alternative pack/pickup dates (just in case the dates you want are not available).
- Accurate contact phone numbers
- In-route point of contact phone number/address
Here's a checklist of items you need to bring to your session:
- A black pen
- Six (6) legible copies of the member's orders (per shipment). No Orders, No Appointment.
- Proof of dependents, from the member's service record.
- Dependent Entry Approval
- A Power of Attorney or Letter of Authorization, notarized or countersigned by a commissioned officer, if someone other than the member will be signing documents on the member's behalf.
- Information on prior shipments if household goods will need to be moved from a location other than the member's current residence.
- The registration for any motorized vehicle, motorcycle, boat or trailer that is being shipped.
- The make, caliber, and serial number of any firearm being shipped.
- For a home of record move, in addition to the above, members will need to bring two (2) copies of their enlistment contract or officer home of record papers, and two (2) copies of every set of orders received up to the current duty station. This additional paperwork is required to correctly calculate the entitlement.
- Also, if you have children, please make arrangements for child care during the appointment.
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