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Glossary of Terms

Accessorial Charges: A rate or charge stated in carrier tariff for extra services that is in addition to the linehaul rate.

Accessorial Service: A service apart from the linehaul transportation incident to movement of personal property. This would include extra packing, crates, extra labor, or any special handling of the personal property.

Agent/Carrier: A bona fide agent of a government-approved carrier. A person or business who represents and acts for a motor carrier and performs its duties under the direction of the carrier in a pre-existing agreement with the carrier and the government.

Area of Responsibility(AOR): A specifically defined geographic area where one military installation has been designated the responsibility for acquisition of storage, transportation and related services.

Attempted Pickup or Delivery: The use of labor and/or vehicles to perform pickup or delivery to member's residence when ordered by the PPSO and service cannot be performed. Usually due to the residence being not ready to pack, because of insects or member/releasing agent not being at the residence. The "attempt" would be at the service member's expense. Costs range from $50 to $300 or more.

Command Sponsored Dependent Entry Approval: This is required for overseas locations. The Personnel Support Detachment (PSD) handling the member's records will assist with obtaining a family member's entry approval, if required. Check with your local PSD if you are transferring overseas to see if this is needed.

CONUS: The continental United States, the 48 contiguous United States and the District of Columbia.

Commuting Area: A distance designated by the military service from an origin or destination point (corporate limits of a city or town) that includes the majority of all shipments serviced. Usually within a 30 mile radius of the military base AOR.

Crating: Items such as marble, large pieces of glass, or other unusual items that need special protection during transportation can be approved for crating by the PPSO or government Inspector. A special crate can be made for such items. Crates are slated and not solid containers. These crates are loaded into a truck, van or solid shipping container for transportation.

Direct Procurement Method (DPM): A method of shipment in which the government manages the shipment throughout. Packing, containerization, local drayage and storage services are obtained from a commercial firm under contractual arrangement. Usually small shipments with no furniture included.

Do It Yourself Move (DITY): A move in which the military member procures all services and equipment, and performs all labor associated with the move. ALL DITY MOVES MUST HAVE WEIGHT TICKETS. There are three (3) types of DITY moves.

  • Rental Equipment:Member rents truck or trailer. The member receives an advance operating allowance based on mileage authorized and estimated weight of shipment. NO ADVANCE ON SEPARATION ORDERS. Member packs, loads, drives, unloads, and unpacks the shipment. Storage at destination is at member's expense with reimbursement.
  • You Load - They Drive: Member packs and loads a commercial moving van/truck, the commercial moving company drives to destination, member unloads and unpacks the van/truck. The commercial firm must provide the member with ICC number or State/Federal Regulation numbers. Member must request the company provide weight tickets.
  • Privately Owned Vehicle (POV) DITY:NO ADVANCE OPERATING ALLOWANCE ON A POV DITY IS AUTHORIZED. Member may use own or a borrowed vehicle. Member must have written permission from the vehicle owner for all POV DITY moves. Current vehicle registration is also required. The POV must be a "cargo" type vehicle, not a vehicle that is designed for passenger transport.

 

Final Delivery Point: Place which carrier surrenders possession of property to the owner or owner's agent and no further transportation or services are required under the Government Bill of Lading (GBL).

Household Goods (HHG): All personal property associated with the home and all personal effects belonging to the member and member's family on the effective date of the member's permanent change of station (PCS) or temporary duty(TEMDU/TDY) orders, which can be legally accepted and transported by a moving company.

Letter of Authorization: Allows the service member to designate a representative (agent) to act in his/her behalf. This letter is prepared by the service member and must be notarized or countersigned by a commissioned officer in the member's command. If no one is designated as an agent to release or receive the shipment, no one other than the member can accept the shipment or sign the shipment documents. (Even the spouse must be designated as a Releasing/Receiving agent.)

Non-Temporary Storage (NTS): Generally considered long-term storage. This storage may be authorized for overseas, sea duty, temporary duty under construction, separation or retirement. It is considered part of the member's weight allowance and is generally stored at point of origin for the length of the tour. Time limits vary depending on the type of orders (i.e. separation is 180 days while retirement is 1 year).

Permanent Change of Station (PCS): PCS orders transfer a service member form one duty station to another. When a service member relocates from one area to another, his/her PCS orders provide the basis and authority for a shipment. In order to move, ALL ORDERS MUST HAVE APPROPRIATION DATA. Without this line of accounting the PPSO cannot move a shipment. A member must have orders "in hand" before arranging for household goods/baggage shipments. Per Diem: An allowance paid daily instead of actual expenses for lodging, meals and related incidental expenses associated with orders.

Personal Property Shipping Office (PPSO): A PPSO prepares and arranges for all areas of shipping HHGs, Unaccompanied Baggage (UB), and arrange for NTS. The PPSO actually books the shipment with a government approved moving company.

Personal Property Processing Office (PPPO): A PPPO prepares the documents for shipping and/or storage, then forwards these documents to the PPSO to book the shipment with a government approved moving company or NTS company for storage. **Other terms for PPSO/PPPO with other branches of the military are:

  • TMO (Traffic Management Office)
  • T.O. (Transportation Office)
  • JPPSO (Joint Personal Property Office)
  • CPPSO (Consolidated Personal Property Office)


Required Delivery Date (RDD): HHGs or UB should arrive on or before the RDD. This is not a guaranteed date of delivery. It is important that you contact the destination PPSO as soon as you arrive, even if you do not have a delivery address at this time. You should provide the destination office with your work phone number(s), or any phone number by which you can be contacted. Shipment: Property made available by one shipper (member or agent) to the carrier for loading at one time, at one place or origin; for one consignee to one destination.

 

Satisfactory Service: Performance that meets the moving, handling and storage standards established by the government. Completing the Customer Service Survey for BOTH satisfactory and/or unsatisfactory service. This survey is one way in which the government Quality Control personnel rate the carriers performance. We always hear the bad, the move from hell...very rarely do we get positive feedback about a moving company., Try to be fair on the survey.

Temporary Storage (Storage In Transit...SIT): Storage in connection with a linehaul movement of personal property. Such storage is cumulative and may accrue at origin, enroute, at destination or any combination thereof. Storage is not to exceed 90 days, unless specifically requested and approved by the destination Inbound section, before the 90 days time limit. Storage beyond 90 days IS NOT AUTOMATICALLY GRANTED.